Terms and Conditions

Details required under Act CVIII of 2001 on electronic commerce services (also in the Imprint):

• Provider: [TELJES_JOGI_NÉV]; brand of the service: Miller Ingatlan.
• Country of establishment: [ORSZÁG]. Registered office: [SZÉKHELY]. Mailing address: [LEVELEZÉSI_CÍM].
• Registry and number: [NYILVÁNTARTÓ_SZERV], [NYILVÁNTARTÁSI_SZÁM]. Tax number: [ADÓSZÁM].
• Electronic contact: info@homio.hu. Telephone: [TELEFONSZÁM].
• Hosting provider: [TÁRHELYSZOLGÁLTATÓ_NEVE_ÉS_CÍME]; uploaded media files are stored by Cloudflare, Inc. (R2).
• Complaint handling and contact point under Regulation (EU) 2022/2065 (DSA): info@homio.hu.

These Terms and Conditions (the “Terms”) apply to the use of the milleringatlan.hu website and the Miller Ingatlan services (the “Service”). Browsing and searching need no account; features tied to an account (such as favourites, messages and posting a listing) require registration.

The steps of registration are: (1) filling in the form with the required data; (2) reading the Terms and the Privacy Notice and ticking the box, which is not pre-ticked, to accept the Terms; (3) submitting the form; (4) opening the confirmation link sent to your e-mail address, which activates the account. You can correct what you typed on the form at any time before submitting, and the form flags missing or invalid fields; after the account is created you can change your details in the profile settings. By accepting, a contract is formed electronically between you and the Provider.

The language of the contract is Hungarian; the English version is for information and the Hungarian text prevails in case of difference. The contract is not a written contract and the Provider does not file it separately; this does not mean no evidence of acceptance is kept: the Provider records which account accepted which version of the Terms and the Privacy Notice and when. The version in force when you accepted applies to you, and after that the amended version in line with the amendment rules. The current text can be stored and printed.

The Service is for people aged 16 and over. A minor who is 14 or older but under 18 may conclude the contract with the consent of their legal representative; only a person with full legal capacity (or one represented by their legal representative) may post a listing. Only an authorised person may act on behalf of a legal entity or organisation. The age limit for data processing is covered in the Privacy Notice.

Miller Ingatlan is an online property platform that connects people looking for property with advertisers (estate agencies, agents and private advertisers). The Service currently offers: search and browsing, favourites, saved searches and alerts, collections, messaging with advertisers and arranging viewings, posting listings (with saved drafts), a floor-plan designer, and informational calculators and a valuation tool.

The Service is currently free for both users and advertisers. Before any paid service is introduced we will give clear information about the price and conditions before you order, and these Terms will be amended accordingly.

Miller Ingatlan acts as a hosting and intermediary service provider: advertisers provide the content of listings. Miller Ingatlan is not an estate agent, is not a party to any sale, rental or other contract concerning a property, and is not responsible for a property’s condition, legal status or price. Floor plans made in the designer, the calculators and the valuation tool are informational; they are not measurements or valuations based on a professional survey and do not replace official measurement, valuation or advice. Miller Ingatlan may develop, change, restrict or discontinue features of the Service; we notify users of material changes in advance.

To create an account you must give real details, and the account is used under these rules:

• The details you give must be accurate and up to date; confirming your e-mail address is required.
• You must keep your login details secret; you are responsible for activity on your account unless the unauthorised use was not your doing. Tell us immediately if you suspect misuse.
• A person may have one account, and an account cannot be transferred.
• You can delete your account in the settings at any time. The consequences of deletion (including that conversations you took part in are deleted too, and that an account that still has listings cannot be deleted until they are dealt with) are described in the Privacy Notice.
• The Provider may restrict, suspend or terminate an account in proportion to the seriousness of the breach, and tells the person concerned of the decision with reasons and the possibility of asking for it to be reviewed (see Termination and Unlawful content and moderation).

The agency’s account and agents’ accounts are created or approved by the Provider. Listings posted by an agent belong to the agency and appear in its name; the agent concerned and the agency may access enquiries about the agency’s listings. The internal relationship between an agent and the agency (mandate, departure, handover of listings) is for them to settle; the Provider may end an agent’s access at the agency’s request or for breach of the rules.

An agent’s account cannot be deleted while listings are attached to it; the listings must first be handed over, archived or deleted. The agency is responsible for the agents acting in its name complying with these Terms and the law, and for lawful handling of enquirers’ data.

The Service may only be used for lawful purposes. In particular, it is forbidden to:

• publish unlawful, misleading, fraudulent content or content that infringes others’ rights;
• query or collect the content of the Service automatically (scraping), copy or reuse it without permission, or copy the database of another property portal;
• disrupt or overload the Service or its servers, or bypass security measures;
• attempt unauthorised access to any part of the Service or to other users’ accounts;
• send unsolicited commercial messages (spam) through the platform;
• misuse another person’s data or impersonate them;
• publish hateful, discriminatory or unlawful content;
• use the Service to violate any law or a third party’s rights.

By posting a listing the advertiser undertakes and acknowledges that:

• they may only advertise a property they are entitled to sell or let, or for which the entitled person has given them a mandate;
• the listing’s details (price, area, type, address, condition etc.) must be true, accurate and up to date; the price is shown in line with consumer law (including Act XLVII of 2008 on the prohibition of unfair commercial practices);
• when a building or a separate unit is offered for sale or rent, the listing must state its energy performance class (Government Decree 176/2008 (VI. 30.) on the certification of the energy performance of buildings), unless the property is exempt from certification under that decree (for example a stand-alone building under 50 m² of useful floor area, or one used for stays of under four months a year). The advertiser is responsible for the class being correct; Miller Ingatlan does not check it and does not push the advertiser to give a class that does not exist for the property;
• a listing can be a draft, awaiting review, changes requested, rejected, published, under contract, sold/let or archived. Only a published listing is public. A sold/let or under-contract listing may show in search marked as such, but its own page cannot be opened. The page and data of a listing in any other state are not available to anyone except the advertiser and the competent administrators; Miller Ingatlan does not advertise or list the images and floor plans that belong to it, but the files sit at a random web address in storage that anyone who knows it can open;
• an archived listing cannot be restored or edited and does not appear in search; its storage is governed by the retention rules in the Privacy Notice;
• the advertiser is responsible for handling enquiries to the listing and for lawful use of enquirers’ data;
• the advertiser controls whether the exact address of the property is public; if it is not, Miller Ingatlan shows an approximate location instead, and the exact address does not appear in public views, responses or metadata;
• a listing may be moderated before publication, and Miller Ingatlan may reject, ask to edit or remove a listing for good reason;
• the advertiser is liable under the general rules of the Civil Code for damage that an unlawful or untrue listing causes Miller Ingatlan; this does not reduce consumers’ statutory rights.

Copyright in uploaded photos, floor plans, videos and texts belongs to the person entitled to them, who is not necessarily the uploader (for example the photographer or the property’s owner). By uploading, the uploader declares that they are entitled to use the content or have obtained the rightsholder’s permission, have arranged the consent of people shown in the images, and that the content does not infringe a third party’s rights. This declaration must also be confirmed separately the first time listing content (photo, floor plan, video) is uploaded.

The uploader grants Miller Ingatlan a non-exclusive, royalty-free licence, valid for as long as needed to run the Service (until the content is deleted or the account ends), to store, resize, watermark and convert the content for display, and to display it and make it publicly available as part of the Service, including through its hosting and service partners. The licence does not cover marketing outside the Service, sale, or independent use by a third party.

Private messages and unpublished drafts are not public content: they are not displayed publicly, and the licence above covers only storing them and showing them to the recipient. Miller Ingatlan’s own elements (software, graphics, logo, trademarks, its own texts) are protected under Act LXXVI of 1999 on copyright and may not be copied or used without prior written permission.

By default, listings are ordered by the time they were posted, newest first. You can also sort by price (ascending or descending) or oldest first, and filters (such as location, property type, price, number of rooms) only narrow which listings appear; whether the advertiser or anyone else has paid is not a factor in the order. In the default order the posting time is the only factor, so there is no relative weighting between factors; the search text decides which results are included, not their order.

Today there is no service by which an advertiser can pay to rank higher, and no partner or commission arrangement that affects the order. If we introduced one, we would mark it clearly on the listings and amend this section first. The agency directory is in alphabetical order by name. Personalised sections on the home page (such as “recently viewed” and recommendations) are based on your own earlier actions – views, favourites, saved searches – and do not change the order of search results.

We do not publish exactly how our abuse-prevention rules work, for security reasons.

This section applies to advertisers who use the Service as businesses in the course of their trade or profession – in particular estate agencies and their agents (“business advertisers”). Miller Ingatlan may be an online intermediation service for business users under Regulation (EU) 2019/1150 on promoting fairness and transparency for business users of online intermediation services (the “P2B Regulation”), and this can be so even when the transaction is completed off the platform. This section is read together with the national implementing rules (Act CIV of 2023 on certain rules of internet intermediary services) and does not reduce the rights a business advertiser has under mandatory law.

Restriction, suspension and termination: if a business advertiser’s account or listings are restricted or suspended, a notice with a statement of reasons is sent before or when the restriction takes effect. If a business advertiser’s service is terminated in full, we give the statement of reasons at least 30 days before termination takes effect, except where a legal or regulatory obligation prevents it, where termination is needed for imperative reasons under law, or where the business advertiser has repeatedly breached the terms. The statement of reasons gives the facts and circumstances behind the decision and the contractual or legal ground; the business advertiser can ask for review at info@homio.hu.

Changes to the Terms: business advertisers are notified of changes on a durable medium (by e-mail) at least 15 days before they take effect; during that period they may terminate the contract, and if they do so before the change takes effect it does not apply to them. We use a shorter period only to comply with a legal or regulatory obligation.

Ranking: the main parameters of the order of results and their relative importance are in the section Search, ordering of results and recommendations; at present payment does not influence the order; if that changes, we will say so here first.

Differentiated treatment: if Miller Ingatlan or an undertaking it controls offers its own goods or services on the platform, or treats some advertisers on different terms, we will publish a description and the economic, commercial or legal reasons here.

Access to data: a business advertiser has access to its own listings, the enquiries received about them and the statistics linked to its listings. After termination it can ask by e-mail for access to its own listing data, and we will provide it within a reasonable time, within the legal limits that protect other people’s data. We do not restrict a business advertiser from advertising the same property elsewhere.

Complaints and mediation: we receive a business advertiser’s complaint at info@homio.hu, acknowledge it, and answer it on the merits with reasons. Further statutory duties (an internal complaint-handling system, naming mediators) depend on the Provider’s size as an enterprise.

Anyone can report a listing or other published content they consider unlawful, misleading or suspected fraud. A report can be made without a Miller Ingatlan account; it must identify the content, give reasons, include the reporter’s name and e-mail address (not required for the child-sexual-abuse offences specified by law) and a good-faith statement. Miller Ingatlan administrators examine reports and, where possible, tell both the reporter and the advertiser concerned of the decision; the advertiser can comment.

Miller Ingatlan acts under Regulation (EU) 2022/2065 (DSA) and Act CIV of 2023 on certain rules of internet intermediary services: once it becomes aware of unlawfulness it removes or restricts access to the unlawful content without delay where justified. We tell the person concerned about the restriction and its reasons, and they may ask for the decision to be reviewed. Rejecting an unfounded report does not in itself mean the reporter acted in bad faith; for repeated, demonstrably abusive reports we first warn the reporter and review the matter, and only then may we restrict use of the reporting function.

Listings are informational and are not offers. We aim for accuracy but Miller Ingatlan does not accept responsibility for the completeness or accuracy of listing content. Check a property’s data, legal and technical condition directly with the advertiser before a sale or rental decision, using an expert where needed.

The Provider provides the Service with the care required by law but does not guarantee it will be uninterrupted or error-free. Whoever publishes content is responsible for content published by users and advertisers; Miller Ingatlan is liable as a hosting provider as the law provides.

Limiting liability does not affect liability for intentional or grossly negligent damage, damage to life, bodily integrity or health, or liability that cannot be excluded by law. These Terms do not limit consumers’ statutory rights (in particular those under Government Decree 373/2021 (VI. 30.) on the conformity of digital services and mandatory consumer protection rules).

Consumers keep their mandatory statutory rights even when they do not pay money for the Service. The rules on digital services may also apply where the consumer provides personal data in return for the service, unless the Provider processes the data exclusively to supply the service or to comply with a legal obligation.

Where a consumer has the 14-day right of withdrawal without giving reasons under Government Decree 45/2014 (II. 26.) for a distance contract, they can exercise it by a statement sent to info@homio.hu or through the Contact page; we acknowledge receipt on a durable medium (by e-mail). Deleting your account is not in itself a statement of withdrawal. The Service is free, so withdrawal involves no financial settlement; if a paid service is introduced, the relevant information is given before ordering.

You can make a complaint by e-mail (info@homio.hu) or through the Contact page; please say in the subject that it is a complaint. Under section 17/A of Act CLV of 1997 on consumer protection, we examine an oral complaint immediately and remedy it where needed. If the complaint cannot be examined immediately, or you disagree with how it is handled, we draw up minutes and give or send you a copy. We acknowledge receipt of a complaint made electronically without delay (this is not a substantive reply). We answer a written complaint in writing on the merits within 30 days of receipt, give reasons for any rejection, and tell you which authority or body you can turn to. We keep the complaint and our reply for three years. If the complaint is not resolved, you can:

• Conciliation board: to settle a consumer dispute out of court you can turn to the conciliation board at the chamber of commerce for your place of residence or stay. The Budapest Conciliation Board: 1016 Budapest, Krisztina krt. 99., 1st floor 111; mailing address: 1253 Budapest, Pf. 10; e-mail: bekelteto.testulet@bkik.hu; telephone: +36 1 488 2131 (checked on 14 October 2026; current details at bekeltet.bkik.hu). The Provider cooperates in conciliation board proceedings as the law requires.
• Consumer protection authority proceedings: you can complain to the authority handling consumer protection (the capital and county government offices).
• Court proceedings: in a dispute you can enforce your rights in civil court.
• The data protection remedies in the Privacy Notice (NAIH, court) are available independently of those listed here; the procedure for reporting unlawful content and for reviewing moderation decisions is on the page Reporting and assessing unlawful content.

A user can end their account at any time without giving reasons in the settings. The Provider may terminate the contract with a consumer user for serious or repeated breach, a legal obligation or discontinuation of the Service – immediately in case of serious breach, otherwise with at least 15 days’ notice. Termination is always notified with reasons and the user may ask for the decision to be reviewed. Termination does not affect rights and obligations already arisen.

For business advertisers, the Separate rules for business advertisers (including the 30-day period and its exceptions) govern termination.

The Provider may amend the Terms unilaterally only if this is needed because of a change in law, an official requirement, development of the Service or a security or operational reason. We give notice at least 15 days before the amendment takes effect, on the site and by e-mail to registered users, stating the reason. If you do not accept the amendment you can terminate the contract or end your account before it takes effect; otherwise continued use of the Service counts as accepting the amended Terms. For a material change we may also ask you to accept the new version separately. Earlier versions are available at the bottom of the page.

These Terms and the Service are governed by Hungarian law, in particular Act V of 2013 on the Civil Code. A consumer is also protected by the mandatory consumer protection provisions of the state of their habitual residence. The parties first try to settle disputes amicably; failing that, the competent Hungarian court has jurisdiction, and in consumer disputes the court determined by law.